One operating system for the modern UK law firm.
Most firms run on a patchwork of email, spreadsheets, shared drives and disconnected tools — and things slip through the gaps between them. We built Fitzentic so the whole firm runs in one secure place, from first enquiry to closed-and-archived file.
The case is the centre
Clients, documents, tasks, deadlines, messages, invoices and outcomes all connect back to the matter — so there’s a single source of truth, not ten.
Confidentiality first
A legal product has to be secure before it is anything else. Tenant isolation, permissions, encryption and audit are foundations, not add-ons.
Built for UK practice
SRA transparency, confidentiality duties, UK GDPR and NCSC guidance shaped the design from day one — with UK data residency.
Future-proof by principle.
A few rules keep Fitzentic flexible enough to last for years.
No hard-coded legal areas
Every practice area is a template, so new ones are added in minutes.
No hard-coded roles
A permission matrix, not fixed “admin and user” levels.
No hard-coded workflows
Firms tailor statuses, checklists and tasks to how they actually work.
Never mix firms’ data
Strict tenant isolation, with a path to a dedicated database.
Never hard-delete
Archive, retention and audit instead of destructive deletes.
Internal vs client, always separate
Client-visible content and internal notes are kept strictly apart.
Want to see where it’s heading?
We’re building Fitzentic in the open with the firms that use it. Come and have a look.