Enquiries, clients, cases, documents, deadlines, secure messaging and billing — one platform built around confidentiality, permission control and a complete audit trail.
Engineered for confidentiality & compliance
The case sits at the centre — everything connects back to it.
Every matter with its own status, owner, supervisor, tasks, deadlines, documents and timeline.
Clients see only their case, messages, documents and invoices — internal notes stay internal.
Request, receive, virus-scan, review and approve — with signed, expiring access links.
A firm-wide key-date and limitation diary with reminders and supervisor escalation.
SRA price/service transparency, complaints, undertakings and retention — handled.
Agree a fee per case and record payments — office vs client money kept separate.
Each service comes with its own intake questions, document checklist, default tasks, deadlines and outcomes. Add a new practice area in minutes — no rebuild required.
Law firms hold their clients’ most sensitive information. Fitzentic is engineered for it — aligned with SRA confidentiality duties, UK GDPR and NCSC guidance for the legal sector.
Each firm’s data is walled off at the database level. One firm can never see another’s.
A full permission matrix — who can view, create, edit, approve or export, per area.
Encrypted in transit and at rest, hosted in the UK with clear data residency.
Every important action logged — append-only — for accountability and peace of mind.
Fitzentic provides compliance support tools — it helps your firm meet its obligations; it does not replace professional judgement.
Start with a free trial. No card required.
For solo & small firms
For growing practices
For multi-office firms
Book a 30-minute walkthrough, or start a free trial and explore it yourself.